Filene Launches New âMember Journeyâ Program
According to the Filene Research Institute, credit unions may not be serving the bulk of their membersâ financial needs for one reason; the processes they employ to open new accounts or to submit loan applications is not simple enough. To help credit unions simplify and streamline their internal processes, Filene has launched a new advisory program called âMember Launchâ that helps credit unions identify the barriers to their key services. [1/27/16]
