Wild West of Mortgage Servicing Rules

CFPB official speaking at conference says mortgage servicing environment is not like NASCAR, "where you direct your staff around a predictable track repeating the same steps over and over." Today's mortgage servicing environment is more like the Wild West, with state and federal regulators changing the rules, regulators and attorneys citing services for prior practices, and stiff competition from bank and non-bank servicers. [9/22/14]