Links in “Consumer Protection”
- Malicious Email Traffickers No. 1 Target: Customers of Financial Service Providers
Consumers remain 7 times more likely to become a victim of a cyberattack via "their bank" versus any other sector. [11/12]
- Protecting Members Against Social Engineering Scams
Consumers need to be educated, especially during the holiday season, about fraudsters who try to pass themselves off as their credit union in an attempt to gain confidential information. This is one of several tips offered by NCUA in its October report. [11/4]
- Layered Approach to Customer Security
Rather than just something your customer knows (name and password), layered security involves something your customers have (card, token, device), something your customers are (fingerprint, voice, iris), where your customers are (GPS location), along with activity, date/time and usage trends, and more. [10/28]
- New Director of Supervision for NCUA Named
26-year veteran of NCUA D. Scott Neat will take over role of Director of Supervision on November 3, 2013 as Matthew Biliouris, former DOS takes on Deputy Director of the NCUAâs Office of Consumer Protection in July. [10/21]
- Robocop: FTC’s New Rules on Robocalls Soon to Take Effect
Effective October 16, 2013, the FTC will implement two significant changes to the 1991 Telephone Consumer Protection Act (TCPA). Here is what you need to know. [9/26]
- The Four “D”s of the CFPB
Speaking at the American Banker Regulatory Symposium, CFPB's Cordray lays out the four D's that plague consumers and the efforts to combat those D's. They are: deceptive marketing, debt traps, dead ends, and discrimination. [9/25]
- Payroll This!
CFPB issues warning and guidance on payroll card usage and consumer protections. EFTA impact presented for FI handling. [9/13]
- Senior Moment for FDIC
FDIC's most recent Consumer News focuses on "Financial Tips for Seniors" offering strong advice on financial strategies, avoiding scams, sending money abroad, ARMs and HSAs. [9/9]
- New Toolkit for Potential Student Debt Relief for Qualified Individuals
CFPB wants the message out that if you're having trouble with student debt and you're a teacher, government worker or employed in qualified employment that there is help. New toolkit offers guidance. [8/28]
- CFPB Countersues Morgan Drexen
Last month, Morgan Drexen sued the CFPB, claiming its structure violates the Constitutionâs separation of powers. This week, CFPB sued Morgan Drexen alleging the company charged advance fees for debt relief services in violation of the Telemarketing Sales Rule (TSR) and engaged in deceptive acts and practices in violation of the Consumer Financial Protection Act (CFPA). [8/22]
