Links in “Consumer Protection”

For over a decade consumers have been wary of identity theft and with all the technology at our fingertips today, this concern is bigger than ever. The FTC has released resources in order to combat this growing concern. [10/20/14]

The OCC will host two workshops focused on compliance and consumer protection risk surrounding BSA, TILA, CRA, and more. Attendees will come away with an understanding of best practices and what examiners look for in evaluating institutions. Find a full list of upcoming workshops here. [10/15/14]

ABA sends a petition to the FCC requesting an exemption from the Telephone Consumer Protection Act's restrictions on automated calls to mobile devices, such as calls informing consumers of potential fraud detected on their account or potential breaches of the consumer's personal information. [10/14/14]

While the credit union industry applauds the efforts of the CFPB to protect consumers’ interests and to ensure that consumers have access to affordable financial services, there is concern that the CFPB needs to balance its goals against the need for credit unions to manage risk and protect against fraud. [10/10/14]

With mobile banking being the preferred method of banking by 10% of consumers, no wonder it has caught the attention of fraudsters. Here are 12 steps your consumers can take to protect the data on their mobile devices. [10/9/14]

In a meeting at the White House, President Obama commended regulators for progress made in strengthening the financial system and implementing "the strongest consumer protections in history." [10/8/14]

The CFPB has announced Project Catalyst—a research program designed to assess the effectiveness of credit card counseling for consumers. The program is especially designed to investigate early intervention tactics to calibrate programs to most effectively help consumers' protect their credit futures. [9/26/14]

Comparing pre- and post-CFPB times and tones, it's easy to identify the themes the CFPB is emphasizing. In general, the bureau has underscored that it will not be turning a blind eye to institutions mistreating consumers, regardless of the reasons given. [9/24/14]

In these perilous cybersecurity times, Lancaster Rose Credit Union's Matt Steffy gives 10 tips for personal online or mobile banking safety. [9/22/14]

#1: Follow the lead of First Choice Federal Credit Union and sue the retailer for damages. #2: Do as credit unions in Maine are doing and proactively issue new cards to your members. [9/19/14]