Links in “Compliance Tips”
- Risk Watch Episode 30: Disaster Recovery and Business Continuity Planning and Testing
If a disaster struck your institution right now, would you be ready to handle it? In this video, find out how to make your plan ready to be put to the test and learn three elements of a robust disaster recovery/business continuity plan with AffirmX's EVP and Director of Risk Management, Ken Agle. [9/19/14]
- Two Ways to Deal with Home Depot
#1: Follow the lead of First Choice Federal Credit Union and sue the retailer for damages. #2: Do as credit unions in Maine are doing and proactively issue new cards to your members. [9/19/14]
- Five Keys to a Strong Complaint Management Program
Complaint management used to be so simple. Perhaps your institution looks back fondly on the days when complaints were usually over the phone about a billing issue. But in this day and age, customers, members, and even employees have a cornucopia of complaint outlets, such as Facebook, Yelp, the CFPB's complaint database, or even your own website. Thatâs why every institution needs an effective response system. Here are five key points to assist financial institutions in accomplishing this task. [9/16/14]
- Current Expected Credit Losses (CECL) Gets a Makeover (and Five Steps to Success)
The process for accounting for loan loss is currently undergoing changes that could be implemented in 2017. Director of special projects for MainStreet Technologies gives credit unions five steps for success in complying with these changes. [9/16/14]
- Social Media: Nothing Is off the Record
Part of sound social media training for employees is making sure they know that they are always representatives of their bank and should therefore not share anything they wouldn't want their employer or customers to see. Here are four other recommendations for social media training. [9/16/14]
- Get Out of My Checking Account, You Whippersnappers!
Monitoring for elder abuse is no laughing matter. Thankfully, the NCUA has released YouTube videos that can help keep no-good hooligans away from the accounts of our senior citizens. [9/16/14]
- So You Want to Start a Federal Credit Union?
The NCUA lays out five parts of the process in its new resource offering information on applying for a federal credit union charter. [9/16/14]
- Lessons from Redlining for Credit Unions
There is a lot for credit unions to learn in light of recent redlining developments according to AffirmX's Jane Pannier, despite the fact that redlining has traditionally been a bank issue. [9/15/14]
- Risk Watch 29: Clearing Up the Confusion Around UDAP’s Proposed Repeal
The federal regulatory agencies recently issued a joint guidance related to the repeal of unfair and deceptive practices rules. What does this mean for your institution? Find out in this episode of Risk Watch featuring AffirmX Analyst Rebecca Drebin. [9/12/14]
- 5 Best Practices in ALLL Risk Mitigation
Five takeaways from the recent Risk Management Summit. [9/8/14]
