Links in “Technology”

Most credit unions have taken a hard look at the expense of operating branch offices and many have, for  example, replaced tellers with technology or employed other means to reshape the branch environment. Too often, ineffective branch leadership and resulting staff actions don’t support the new business model or branded member experience and the result is less than successful. [3/18]

Despite a team of security specialists, a $1.6 million malware detection tool and compliance with PCI standards, Target employees still failed to heed the red flags. Even after the malware software detected the hacking activity it was weeks before Target responded. [3/14]

Let's get social, but let's do it smart. Host Ken Agle presents what financial institutions should know about their social media presence and recent regulatory guidance on the issue. [3/14]

On April 8, 2014, Microsoft will discontinue its support of the Windows XP operating system, on which the vast majority of ATMs in the U.S. run, exposing the system to much greater risk for a security breach. Switching to Windows 7 is not a viable option for many machines, leaving some credit unions in a difficult position. Here is some guidance on what they can do. [3/12]

U.S. financial services companies lost an average of $23.6 million from cybersecurity breaches in 2013, making it the industry that lost the most (up from third in 2012). [3/11]

What is a mobile wallet and what is its future? [3/11]

NCUA Chair Debbie Matz is concerned about credit unions being the next big target for cyber terrorism stating, “Cyber terrorism doesn’t just deny services; it destroys security and dismantles systems.” Matz encourages CTOs to visit NCUA’s website and review the new section, “Cyber-Security Resources.” [3/10]

Maybe. Bitcoin’s ease of use can also lead to easy theft, which was a significant factor in the recent collapse of Mt. Gox, a well-established Bitcoin exchange. [3/10]

What if your app didn't have to store and manage passwords on your own servers, but outsourced the authentication of users to companies like Google or Microsoft, who would be in charge of continually investing in sophisticated authentication infrastructure and abuse detection? [3/10]

After events of the past few weeks, one would think Bitcoin would be quickly on its way out. But after its price increased more than $100 after falling steeply in the wake of the Mt. Gox collapse, one might have to rethink that. [3/10]