Links in “Credit Unions”
- Credit Unions for the Win
When it comes to website satisfaction, credit unions come out on top, according to a study conducted by the American Consumer Satisfaction Index. (ACSI). With their score of 86, they beat the second placers by a hairâconsumer shipping and banks each received an 85. However, social media's score of 68 shows room for improvement. [3/26]
- Efforts to Preserve CU Access to Secondary Mortgage Market
Today, CUNA Chief Economist Bill Hampel and General Counsel Eric Richard are engaging in a dialogue about housing finance reform at the White House. They will represent credit unions and present the request that credit unions still be able to participate in the secondary mortgage market. [3/26]
- An Audience with the Chairman
NCUA will be hosting "listening sessions" with NCUA Chairman Debbie Matz and Board Member Rick Metsger this summer. Here's a chance for your credit union to have your say. [3/26]
- Member Business Lending on NCUA’s Calendar
NCUA confirmed to CUNA that member business lending is on the review calendar for this yearâafter CUNA issued a letter on the subject. Matz says that NCUA has been "carefully studying the current rule," and NCUA will come to a consensus as to possible changes. [3/25]
- Demise of the Brick-and-Mortar Branch?
Many are wondering how much longer physical branches will last in a time when more and more transactions are being conducted online. However, this article asserts that having a physical location is an important part of branding. For what credit unions can do about this, see this article. [3/25]
- What Do AML Rule Arrays and Fire Pit Pagodas Have in Common?
In an article for CU Insight, our own Ken Agle discusses AML rule arrays and fire pit pagodasâtwo things you don't want to build "off the cuff." [3/24]
- End of an Era: Windows XP
The jury is out on whether the end of Windows XP support coming next month will mean an easy transition (as long as institutions implement basic security) or a difficult adjustment. [3/24]
- Assumption of Parsons Pittsburg CU Announced
Announcement of Parsons Pittsburg (Kansas) Credit Union liquidation (1,466 members and $13.4 million in assets) is the 3rd in 2014. Members, assets, shares and loans assumed by Golden Plains Credit Union of Garden City, Kansas. [3/24]
- Big Win in Interchange Fee Battle
U.S. Court of Appeals for the D.C. Circuit released its opinion in the debit interchange case that largely overturned a lower court's ruling last year that had favored the merchants.
See also this article. [3/24]
- Matz Proposal to Reduce ‘Regulatory Blind Spot’
Chairman Debbie Matz reveals the NCUA's plan to enforce minimum requirements for appraisal management companies in order to improve the quality of appraisals. Matz noted that this would help minimize a "regulatory blind spot." [3/21]




