Links in “Banks”

PNC Bank made a 12-foot-tall branch out of 5,000 pounds of gingerbread. It took four days to build and featured a functioning ATM. The stunt was designed to call attention to the bank's Christmas Price Index, which prices out each gift from "The Twelve Days of Christmas." [12/11/15]

Studies show that consumers overwhelmingly choose businesses based on online star ratings. Is there something your bank can learn from a seafood restaurant in California about what to do when you get a bad review? [12/10/15]

It would require companies that handle sensitive financial data to have in place a robust process to protect that data. See also here. [12/10/15]

The White House has signed a measure that creates an exception to the annual privacy notice requirement of Gramm-Leach-Bliley. Now you don't have to send it unless you share your nonpublic personal information (NPI) or you've changed your policies regarding disclosing NPI. [12/10/15]

Online banking is the most important banking channel, beyond branches, call centers, and mobile. Would you want to go out in that weather? [12/10/15]

The CFPB issued a Civil Investigative Demand with 56 requests to UniRush on 10/27/15, with a response deadline merely two weeks later. UniRush requested a delay. The CFPB said no. Sort of. [12/9/15]

A security vulnerability has been found in some of the major antivirus software products, including AVG, Intel McAfee, and Kaspersky Lab. Patches are flowing. [12/9/15]

Interest rates rising throughout the year, luxury home price drops influencing drops in all categories, tight mortgage credit, a downswing in consumer confidence, and increasing delinquencies. Other than that, though, 2016 is looking peachy. [12/9/15]

Expect Congress to be mostly distracted by the elections in 2016. More predictions for 2016 here. [12/8/15]

Don't expect a Hillary Clinton White House to roll back any portions of Dodd-Frank. As president, she would "go well beyond Dodd-Frank." [12/8/15]