Links in “Complaints”

The CFPB's complaint report highlighted deposit accounts this month, which make up about 10% of the total complaints it receives. About 44% of those complaints had to do with account management, such as consumers unable to open an account and uncertain as to why. [11/30/15]

The CFPB’s Monthly Complaint Report for November is here, bringing with it details of the challenges currently being faced by consumers. This month’s report illustrates how many consumers are experiencing issues with opening and managing their accounts, as well as handling accounts which have been closed without explanation. [11/25/15]

CFPB's November 2015 complaint report proclaims debt collection as the top consumer complaint, the 26th consecutive month it has held that position. 28% of all complaints received have to do with debt collection. Here's what else is on the list. [11/25/15]

The CFPB released its monthly Complaint Report for the month of October. Credit card complaints are seemingly increasing, which may lead to increased CFPB scrutiny of related regulatory violations and unfair, deceptive, or abusive practices. [11/4/15]

In its fourth installment of its monthly complaint reports, the CFPB turned its spotlight on credit card complaints. It found that confusion over how late fees are assessed was the primary issue raised in complaints involving credit cards. [10/29/15]

CFPB focuses on mortgage complaints in its fourth volume of monthly complaint snapshots. "Despite strong protections that have been put in place to protect homeowners, this month's complaint report shows consumers are still having problems when dealing with their mortgages." [10/28/15]

Rather than working to kill arbitration clauses, the CFPB should use arbitration as a complement to its complaint portal to resolve disputes that aren't resolved through the complaint process. [10/23/15]

Without reforms, the unverified nature of the CFPB's complaint narratives and the failure to allow the accused to adequately respond are growing pains that will "ultimately be its undoing," according to the head of the Mortgage Bankers Association. [9/29/15]

The CFPB's consumer complaint database crossed the 700,000 complaint line in August. Consumer loan complaints showed the greatest percentage increase. Nebraska and Nevada had the greatest complaint volume increases. The complaint snapshot also focused its geographic spotlight this month on Denver. [9/23/15]

Garnering over 600,000 complaints nationwide since it’s launch in 2011 the CFPB Consumer Complaint Database shines a spotlight into emerging areas of concern. Even if there haven’t been any complaints filed against your specific financial institution, Ken Agle, AdvisX President, can show us how to use this snapshot’s information to your advantage. [9/18/15]